Privacy Policy

1. Entity Overview & Scope of Policy

This Privacy Policy governs the collection, processing, storage, and security of information by SARWASVVASTU LLP, operating under the established trade brand Vastu Sarwasv, through its official website https://www.vastusarwasv.com/, associated multi-vendor e-commerce marketplaces, digital consultation platforms, course learning management portals, and subdomains (collectively referred to as the “Platforms”).

By accessing our website, purchasing energized remedies, engaging senior Vastu consultation services, or enrolling in training courses, you explicitly consent to the practices described in this policy.

2. Types of Information We Collect

To deliver authentic Vedic spatial harmonizations, multi-vendor marketplace fulfillment, and professional certifications, we collect the following categories of information:

• Personal Identifiers: Full name, telephone/WhatsApp contact numbers, primary email address, billing address, and physical shipping address for parcel deliveries.
• Architectural & Spatial Consultation Data: Architectural CAD drawings, scaled floor plans, compass degree bearings, property geographic coordinates, site photographs, interior videos, and family or corporate horoscopes required for specialized Astro-Vastu calibrations.
• E-Commerce & Multi-Vendor Transaction Records: Order histories, item specifications, GST invoicing details, payment gateway confirmation tokens, and delivery statuses. All payments are processed through PCI-DSS Level 1 certified gateways (Razorpay, Instamojo); raw debit/credit card numbers and CVVs are never stored on our servers.
• Academic & Student Data: Course enrollment records, learning portal credentials, attendance in live sessions, assignment submissions, and certification records.
• Automated Device & Telemetry Data: IP address, browser type, operating system, referral URLs, time stamps, and anonymized interaction metrics gathered via Google Analytics 4 (GA4).

3. Strict Confidentiality of Floor Plans & Astro-Vastu Data

Case studies featured on our platforms or educational modules are strictly anonymized with client permission, with all identifying names, addresses, and proprietary structural coordinates completely redacted.

4. Purpose and Use of Collected Information

Information collected by SARWASVVASTU LLP is utilized solely for legitimate operational and business purposes, including:

• Generating precision 16-zone Vedic energy grid mappings and Astro-Vastu remedial blueprints.
• Processing multi-vendor marketplace orders, Shuddhikaran purification protocols, Pran-Pratishtha energy calibration, packaging, and dispatch through trusted courier partners (Bluedart, Delhivery, Speed Post).
• Generating legally compliant GST tax invoices (SAC 9983 for Professional Vastu Consultations).
• Administering student learning accounts, course modules, quizzes, and issuing authentic certificates.
• Responding to priority consultation enquiries via telephone, email, or our dedicated WhatsApp desk (+91 63674 45355).
• Preventing security vulnerabilities, spam, fraudulent transactions, and unauthorized access.

5. Data Protection, Storage & Third-Party Sharing

We do not sell, rent, or trade your personal data. Disclosures are made strictly on a need-to-know basis to:

• Vetted Logistics Partners: Courier companies solely to deliver ordered remedies to your destination.
• Authorized Payment Gateways: Bank-grade payment aggregators to process credit cards, debit cards, UPI, and net banking.
• Statutory & Law Enforcement Authorities: Solely where legally mandated under applicable Indian legislation (IT Act 2000, GST Acts).

6. Cookies & Tracking Technologies

Our website employs standard session cookies to remember shopping cart items, preserve administrative login sessions, and monitor website velocity. You can manage or disable cookie preferences via your web browser settings; however, disabling cookies may limit functionality on e-commerce checkout and customer dashboards.

7. Grievance Redressal & Official Contact Details

In compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and the Digital Personal Data Protection Act, 2023, the details of our Grievance Officer are provided below: